Our Business Domain and Technology Subject Matter Experts are the foundation of our Business Consulting services. Our SMEs provide our Federal customers and our company with insight into the consequences of applicable legislation.
Healthcare
Mary Anne Sterling, CEA
Ms. Sterling is a business and policy analyst, subject matter expert, and technology specialist across the healthcare domain. She has extensive experience supporting high-visibility federal health information technology initiatives at CMS, FDA, and NIH, ranging from project management, enterprise architecture, and business process modeling to thought leadership in policy implementation. In addition, Ms. Sterling is active in the Health IT community, lending expertise to initiatives such as the HIMSS EHR Usability Taskforce, the Industry Advisory Council’s VistA Modernization Project (supporting the Department of Veterans Affairs), the Institute of Federal Healthcare’s Roundtable on Patient-Centric Care, and the CMS Center for Innovation’s Healthcare Innovation Summit.
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Process Improvement
Stasia Iwanicki, PMP
A passionate champion for leveraging methodologies, process, and governance
that achieve business goals. Her accreditations include: Certified Project
Management Professional, 1999, certificate 18096 Case Winner, ABA National
School of Bank Card Management, Certified Six Sigma Black Belt, and Certified
Agile Scrum Master. She has been a key note speaker for the
Software Process Symposium: A CIO’s Perspective on Process Improvement
and guest speaker for the International Software Measurement and Analysis
Conference: Calculating ROI on Process Improvement Initiatives. She is a
co-author of The Business Value of IT: Managing Risks, Optimizing
Performance and Measuring Results, Taylor and Francis and March 2008
Podcast: Six Sigma and CMMI, Friends or Foes Article: Improved Performance
Should Be Expected From Process Improvement.
Housing and Insurance
Chris
Donovan
Ms. Donovan has more than 15 years of extensive experience in the financial
services and mortgage industry managing voice products, e-commerce, and
consumer banking including mortgages. Thoroughly knowledgeable in the
lending life cycle from origination through servicing, default and asset
management. She is familiar with working with various loan types that
include consumer credit, mortgage, and multifamily loans. She
has strong strategic planning, technology utilization and operations
efficiency skills. A proven track record of consistently delivering
multi-million dollar projects on time and within budget while increasing
customer satisfaction.
