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Our Subject Matter Experts 

Our Business Domain and Technology Subject Matter Experts are the foundation of our Business Consulting services. Our SMEs provide our Federal customers and our company with insight into the consequences of applicable legislation.

Healthcare

Mary Anne Sterling, CEA

Ms. Sterling is a business and policy analyst, subject matter expert, and technology specialist across the healthcare domain. She has extensive experience supporting high-visibility federal health information technology initiatives at CMS, FDA, and NIH, ranging from project management, enterprise architecture, and business process modeling to thought leadership in policy implementation. In addition, Ms. Sterling is active in the Health IT community, lending expertise to initiatives such as the HIMSS EHR Usability Taskforce, the Industry Advisory Council’s VistA Modernization Project (supporting the Department of Veterans Affairs), the Institute of Federal Healthcare’s Roundtable on Patient-Centric Care, and the CMS Center for Innovation’s Healthcare Innovation Summit.

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Process Improvement

Stasia Iwanicki, PMP

A passionate champion for leveraging methodologies, process, and governance that achieve business goals. Her accreditations include: Certified Project Management Professional, 1999, certificate 18096 Case Winner, ABA National School of Bank Card Management, Certified Six Sigma Black Belt, and Certified Agile Scrum Master.  She has been a key note speaker for the Software Process Symposium: A CIO’s Perspective on Process Improvement and guest speaker for the International Software Measurement and Analysis Conference: Calculating ROI on Process Improvement Initiatives.  She is a co-author of The Business Value of IT: Managing Risks, Optimizing Performance and Measuring Results, Taylor and Francis and March 2008 Podcast: Six Sigma and CMMI, Friends or Foes Article: Improved Performance Should Be Expected From Process Improvement.


Housing and Insurance

Chris Donovan

Ms. Donovan has more than 15 years of extensive experience in the financial services and mortgage industry managing voice products, e-commerce, and consumer banking including mortgages. Thoroughly knowledgeable in the lending life cycle from origination through servicing, default and asset management. She is familiar with working with various loan types that include consumer credit, mortgage, and multifamily loans. She has strong strategic planning, technology utilization and operations efficiency skills.  A proven track record of consistently delivering multi-million dollar projects on time and within budget while increasing customer satisfaction. 

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